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I did not receive my order but my tracking states it was delivered.

We understand that there have been cases where items were marked as delivered but physically arrived a few business days later. To address this, we recommend the following steps:

- Look around the delivery location and inquire with household members and neighbors.

- Get in touch with your local courier using your tracking number to check if the package is at their facility.

If you still haven't received the package after three (3) business days, please contact us here, and we will gladly assist you.

Your satisfaction is our priority, and we are committed to ensuring a smooth and timely delivery experience.

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