You can start by requesting the cancellation request here. Please include your order number and the reason for the cancellation. We cannot guarantee we will be able to cancel your order, but we will try our very best. SuperShop works hard to have these orders processed and shipped as soon as possible. In the event the order is shipped, we will gladly walk you through the return process. You can also refuse the delivery with the shipper. You will have 5 business days from the date of delivery to present the order back to the shipper as refused. If you choose this option, please do not open the package, simply present the shipper with the unopened package and label it as refused.